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Forum video clips

To play the video, click on the photo at the right side of the page. When you play the video, it will first be downloaded to your computer. The time it takes to do this will vary according to the speed of your Internet connection. Your browser must be configured correctly to be able to play the video. Your browser should show you the progress of the download as it happens.

If you do not see the video after the download is complete, please be sure of the following:

Your computer is capable of displaying it

Your computer must have a color monitor capable of displaying thousands of colors (nearly all computers made after 1994 do), and you need whatever display hardware is appropriate (PCs running DOS, Windows or Linux need a correctly-configured video card; Macintoshes use built-in video).

You have the QuickTime plug-in installed

The QuickTime plug-in tells your browser to play the video using the supplied video player software. If you click the video, but see a "save as" dialog box asking where on your computer to save the video, or see nothing at all, then your browser is probably not configured correctly. You can call the LiteracyLink Help Desk at KET (800-354-9067) for assistance. Some videos can be viewed using RealPlayer ®.

Managing your windows

Depending on how your browser is set up, you will either see the video play in the current window, or a new window will open containing the video.

If the video plays in the current window, use your browser's "back" button to return to the Forum page when you have finished watching. If a new window opens, close the window when you have finished watching the video. The Forum window should still be open underneath.

Help with Real Player

If you do not yet have RealPlayer ® on your system, you may download the software from RealNetworks. Follow the link, or click on the icon, to access an archive of downloadable free players. You will be asked to specify your operating system, browser, and Internet connection speed and the RealPlayer version you would like. KET's streaming media requires RealPlayer G2 or any newer version.

For more recent versions of the free player optimized for the newest operating systems, or to order the premium (paid) version of the software, go to the RealNetworks home page. A text link to the latest free version can be found toward the bottom of the page.

RealPlayer ®: Minimum System Requirements (G2 version): Better systems and faster connection speeds will provide smoother performance

Windows ®: 120MHz Intel Pentium ® processor or equivalent (audio only); 200MHz recommended 16MB of RAM-32MB recommended 28.8Kpbs Internet connection 16-bit sound card and speakers 65,000-color video display card (video) Windows 95, Windows 98, Windows 2000, Windows 2000 ME (final release version only), or Windows NT 4.0 with Service Pack 4 Browser support: Microsoft® Internet Explorer® 4.0.1 or later or Netscape® 4.0 or later	Macintosh ®: Mac OS 8.1 or later 32 MB RAM Virtual memory turned on, set to 64MB 604 PowerPC (200 MHz or better) 28.8Kpbs Internet connection Browser support: Microsoft® Internet Explorer® 4.01 or later or Netscape® 4.05 or later

If you experience any problems with video playback, please call the LiteracyLink Help Desk at KET (800-354-9067) for assistance.

Help

If you need general answers about the LiteracyLink website, you’ll probably find them on our Frequently Asked Questions page.

If you’re new to the Internet and need help getting comfortable with this website, see the Internet Basics page.

If you still have questions or problems to do with this website, you can contact us directly:

Call KET’s LiteracyLink Help desk at 800-354-9067
Contact our TTY Line at 888-548-5462
E-mail your question to adulted@ket.org.

Thank you for using LiteracyLink!